ABOUT US
Healthcare has two gaps that compound each other, and neither shows up until renewal.
The utilization gap is the space between how members engage with care and how they should. Delayed screenings, avoided primary care, chronic conditions left unmanaged — every one of those decisions gets priced into next year's premium. That's where cost volatility comes from.
The outcomes gap is what happens to members in the meantime. Left to navigate a complex system alone, members hit a point where frustration tips into apathy. The system feels too complicated, too adversarial, or simply not built for them.
So they pull back – not because they don't care about their health or the costs, but because no one has shown them a way through.
Aperion closes both with one intervention: a Community Health Worker (CHW) advisor matched to each covered member, trained to build trust and change behavior. When members have that guidance, utilization shifts and volatility follows.
The challenge was never whether CHW advisors work. The challenge has been making that model available at workforce scale. That's what Aperion was built to do.
Personalized guidance throughout the healthcare journey
what we do
Aperion’s five services work together as a model. Each one is stronger because the others exist.
Every workforce has a utilization pattern driving its cost. We start by understanding exactly who is in yours, where that pattern concentrates, and where the gaps in care and guidance are greatest.
From there, Aperion matches every employee with a dedicated Community Health Worker advisor, trained to point them to the right care and help them follow through.
That advisor helps each employee find the right care at the right time, so coverage that exists on paper starts working in real life.
As employees engage with their care, Aperion tracks what’s working, giving employers and health plans a clear view of progress across the population.
When every covered member has the right guidance, utilization shifts. Spend moves toward the care people actually needed and away from what happens when they’re left to figure it out alone. That shift is the Aperion Effect.
who we serve
The employers who provide coverage, the advisors who close the gap, and the employees who need guidance.
Employers & Health Plans
You’ve tried the usual levers. Deductibles, network changes, cost shifting. None of it touches the utilization patterns that actually set your premium. Aperion closes that gap with personalized guidance that changes member behavior at the source.
Employees & Members
You have coverage. What you don’t have is anyone helping you use it. Aperion puts a dedicated CHW advisor in your corner — someone who knows your health, your coverage, and your community — so the care you need is the care you actually get.
Community Health Workers
You have the training and the trust. What’s been missing is the infrastructure to do this work at scale without carrying the whole system yourself. Aperion closes that gap so you can focus on the part only you can do.
CONTACT
If Aperion sounds like the right fit, we'd like to hear about your workforce.
Who is Aperion for?
Aperion serves self-funded employers with 1,000 or more covered members. If that describes your organization, we'd like to talk.
Not there yet? The best path forward is to ask your broker or HR team to bring Aperion to your organization.